Customer Serivce

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return or if you have any questions about returns, you can contact us at

Please note that returns will need to be sent to the following address:
1575 Apgar Rd.
Milford, OH 45150

If your return request is accepted, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


As noted above, if you would like to make a complaint, please contact us by e-mail at

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

Damages and Issues

Please inspect your order upon receipt and contact us immediately at if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Located in the greater Cincinnati, Ohio area, SafetyNet's mission is to be a national leader of innovative proven infection control & prevention solutions that promote safe and healthy living and working environments for our consumers whether they are in a healthcare, school, community, or business setting.